ŞEHİR e-arşiv

Reputation based trust in human-agent teamwork without explicit coordination

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dc.contributor.author Hafızoğlu, Feyza Merve
dc.contributor.author Şen, Sandıp
dc.date.accessioned 2019-04-02T13:40:58Z
dc.date.available 2019-04-02T13:40:58Z
dc.date.issued 2018
dc.identifier.isbn 9781450359535
dc.identifier.uri 10.1145/3284432.3284454
dc.identifier.uri http://hdl.handle.net/11498/56119
dc.description.abstract Interacting with strangers and agents through computer networks has become a routine aspect of our daily lives. In such environments, reputation plays a critical role in determining our future interactions and satisfaction derived from them. This paper empirically investigates the effects of agent reputation on human trust in and behavior towards "peer" level agent teammates over repeated interactions. We developed a team coordination game, the Game of Trust, in which a human player and an agent player repeatedly cooperate to complete team tasks without prior assignment of sub-tasks. Before the game begins, the agent player is introduced with either positive or negative reputation to the human player. The effects of agent reputation are evaluated by performing an extensive set of controlled experiments with participants recruited from Amazon Mechanical Turk, a crowdsourcing marketplace. We collect both teamwork performance data as well as surveys to gauge participants' trust in their agent teammates. The empirical results show that positive (negative) agent reputation led to greater (lower) human trust in agent teammates. Moreover, the interplay between the game expertise and expectation from agent teammate significantly affected the influence of reputation. These findings enhance our understanding of changes in human trust with respect to agent reputation towards achieving successful human-agent teamwork. en_US
dc.language.iso eng en_US
dc.publisher Association for Computing Machinery, Inc en_US
dc.rights info:eu-repo/semantics/embargoedAccess en_US
dc.subject Intelligent Agents (Computer Software)--Congresses en_US
dc.subject Human-Computer Interaction--Congresses en_US
dc.subject Human-Robot Interaction--Congresses en_US
dc.subject Akıllı Ajanlar (Bilgisayar Yazılımı)--Kongreler en_US
dc.subject İnsan-Bilgisayar Etkileşimi--Kongreler en_US
dc.subject İnsan-Robot Etkileşimi--Kongreler en_US
dc.title Reputation based trust in human-agent teamwork without explicit coordination en_US
dc.type Article en_US
dc.contributor.authorID 271352 en_US
dc.relation.journal Proceedings of the 6th International Conference on Human-Agent Interaction en_US

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